PRODUCT MANAGER, ASSOCIATE-1194 PRODUCT MANAGER, ASSOCIATE-1194

Company: ACL Digital
Location: San Diego
Posted on: November 7, 2024

Job Description:

Job Description:

Candidate will be responsible for supporting the QTI Test Tools hardware platform products in collaboration with local and international teams. Identify potential ways to improve customer experience and implement new approaches to
improve customer support while minimizing support burdens to other teams.
The candidate will work with a multi-disciplinary team (Hardware, Software, RF, Systems, Product Management, Customer Support, etc.) to produce hardware platform documentation such as product briefs, overview documents, user guides and other artifacts required to enable external customer success.
Experience in software testing is strongly preferred in this customer-facing role that includes onboarding new customers and training customers in the use of Qualcomm's test platforms. A successful candidate must have strong communication skills, must be an effective team player, and be able to work independently.
Product support or product management experience.
Prior experience in testing Modem, Systems or Software with excellent written and verbal communication skills.
Direct customer support experience, preferably via Salesforce case system
Solid understanding of digital telecommunications concepts including 5G/4G/3G, IMS and legacy technologies.
Linux system administration and Android HLOS compilation and debugging experience desired.

Keywords: ACL Digital, Oceanside , PRODUCT MANAGER, ASSOCIATE-1194 PRODUCT MANAGER, ASSOCIATE-1194, Executive , San Diego, California