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Provider Services Professional

Company: VirtualVocations
Location: Moreno Valley
Posted on: November 15, 2024

Job Description:

A company is looking for a Provider Services Professional to serve as a primary representative on the Provider Services call queue.



Key Responsibilities

Handle phone calls from facility and professional providers regarding plan documents, benefits, and claims
Perform triaging of emails and voicemails, and enter data into the system
Professionally communicate through various channels and coordinate with colleagues and other departments as necessary


Required Qualifications

High School Diploma or GED required
1+ year experience within a customer support role; Health Insurance experience strongly preferred
Proficient in Outlook and Microsoft Office applications

Keywords: VirtualVocations, Oceanside , Provider Services Professional, Other , Moreno Valley, California

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